| C |
BUSINESS
AND PROFESSIONAL DEVELOPMENT |
| |
C.1 |
Accounting
and Finance -> Account Ability |
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13723 |
Account Ability Series: Main Features |
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|
13724 |
Account Ability Series: Growth |
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|
13725 |
Account Ability Series: Profitability |
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|
13726 |
Account Ability Series: Liquidity |
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|
13727 |
Account Ability Series: Investment |
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13728 |
Account Ability Series: Finance |
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13729 |
Account Ability Series: Conclusion |
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C.2 |
Administrative
Support -> Administrative Assistant Skills Series |
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43301 |
Administrative Assistant Skills: Understanding Basic Skills |
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43302 |
Administrative Assistant Skills: Enhancing Your Skills |
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43303 |
Administrative Assistant Skills: Excelling as an Admin Assistant |
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C.3 |
Business
Law -> Essentials of Business Law Series |
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46601 |
Essentials of Business Law: The Legal Environment |
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46602 |
Essentials of Business Law: Contract Law |
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46603 |
Essentials of Business Law: Employment Law |
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46604 |
Essentials of Business Law: Cyberlaw |
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C.4 |
Communications |
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C.4.1 |
Business
Communication |
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45271 |
Advanced Business Communication: Guidelines for Effective
Communication |
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45272 |
Advanced Business Communication: Business Writing for Results |
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45273 |
Advanced Business Communication: Effective Business Communication |
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C.4.2 |
General
Communication Skills |
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13346 - Face to Face Communications : Making a Contribution
to a Meeting |
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C.4.3 |
Listening
Skills |
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45291 |
Listening Skills: The Fundamentals of Listening |
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45292 |
Listening Skills: Listening Challenges |
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C.5 |
Consulting
-> Consulting Skill Series |
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44551 |
Consulting Skills: Building Consulting Relationships |
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44552 |
Consulting Skills: The Consulting Process |
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44553 |
Consulting Skills: Serving as an Internal Consultant |
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C.6 |
Customer
Service -> Excellence in Service Series |
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44004 |
Excellence in Service: Fundamentals for Managers |
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44005 |
Excellence in Service: Fundamentals for Employees |
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44006 |
Excellence in Service: Providing Superior Customer Service |
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44007 |
Excellence in Service: Working with Upset Customers |
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44008 |
Excellence in Service: Communicating with Your Customers |
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44009 |
Excellence in Service: Establishing Service Standards |
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44010 |
Excellence in Service: Building a Customer Service Team |
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44011 |
Excellence in Service: Creating Customer Loyalty |
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C.7 |
Economics
-> Introduction to Economic Series |
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48811 |
Economics Part 1: The Principles of Economics |
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48812 |
Economics Part 2: Basic Concepts in Microeconomics |
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48813 |
Economics Part 3: Products and Markets |
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48814 |
Economics Part 4: Foundations of Macroeconomics |
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C.8 |
HR
and Organizational Development -> Interviewing Series |
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|
47010 |
Interviewing Skills: Preparing for an Interview |
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47011 |
Interviewing Skills: Conducting an Interview |
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|
47012 |
Interviewing Skills: Laws Governing the Interview Process |
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C.9 |
HR
and Organizational Development -> Recruitment and Retention
Series |
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|
47111 |
Recruiting and Retention: Staffing Your Organization |
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|
47112 |
Recruiting and Retention: Internet Recruiting |
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47113 |
Recruiting and Retention: Keeping Your Good Employees |
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C.10 |
Knowledge
Management -> e-Learning Essential Series |
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|
48301 |
E-Learning Essentials Pt. 1: E-Learning and Successful Strategy |
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48302 |
E-Learning Essentials Pt. 2: Marketing Your Solution |
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48303 |
E-Learning Essentials Pt. 3: Deploying and Measuring Your
Solution |
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C.11 |
Management
and Leadership |
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C.11.1 |
Leadership
Development Series |
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46002 |
Leadership Development: Delegation |
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46004 |
Leadership Development: Leading the Way |
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46005 |
Leadership Development: Motivation |
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C.11.2 |
Business
Problem Solving Series |
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|
46021 |
Business Problem Solving: Problem Solving Fundamentals |
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46022 |
Business Problem Solving: The Problem-Solving Process |
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46023 |
Business Problem Solving: Critical Thinking and Information
Analysis |
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46024 |
Business Problem Solving: Problem Solving Teams |
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C.11.3 |
Goal
Setting Series |
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|
46031 |
Goal Setting: Reaching Individual Goals |
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46032 |
Goal Setting: Goal Setting Tools for Managers |
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|
46033 |
Goal Setting: Organizational Goal Setting |
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C.11.4 |
Motivation
Series |
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46121 |
Motivation: Fostering Employee Motivation |
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46122 |
Motivation: Motivating Through Rewards and Recognition |
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46123 |
Motivation: Empowering to Increase Motivation |
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C.12 |
Management
and Leadership -> Appraisals, Coaching and Counseling |
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|
14010 |
Listening Techniques for Appraisals |
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C.13 |
Operations
-> ISO9001:2000 Series |
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44731 |
ISO 9001:2000: Overview of Standards |
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44732 |
ISO 9001: 2000: Implementing Standards |
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44733 |
ISO 9001: 2000: The Auditing Process |
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E44731 |
ISO 9001:2000: Overview of Standards |
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E44732 |
ISO 9001:2000 - Implementing Standards |
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E44733 |
ISO 9001- 2000 - The Auditing Process |
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C.14 |
Operations
-> Six Stigma Series |
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44751 |
Six Sigma Part 1: Six Sigma Essentials |
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44752 |
Six Sigma Part 2: Deploying Six Sigma |
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|
44753 |
Six Sigma Part 3: Managing Six Sigma Projects |
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C.15 |
Personal
Development |
| |
|
C.15.1 |
Achieving
Success without Authority Series |
| |
|
|
43051 |
Achieving Success Without Authority: Focusing on Results |
| |
|
|
43052 |
Achieving Success Without Authority: Personal Accountability |
| |
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C.15.2 |
Self
Development Series |
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|
|
43010 |
Self Development: Balancing Your Personal and Professional
Life |
| |
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|
43011 |
Self Development: Motivating Yourself to Perform |
| |
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|
43012 |
Self Development: Increasing Your Assertiveness |
| |
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|
43013 |
Self Development: Developing Rapport Through Communication |
| |
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|
43014 |
Self Development: Improving Your Memory |
| |
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|
43015 |
Self Development: Positively Influencing Others |
| |
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C.15.3 |
Stress
Management Series |
| |
|
|
43005 |
Stress Management: Fundamentals for Managers |
| |
|
|
43006 |
Stress Management: Fundamentals for Employees |
| |
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C.15.4 |
Time
Management Series |
| |
|
|
43021 |
Time Management: Developing a Plan |
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|
43022 |
Time Management: Planning Your Day |
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|
43023 |
Time Management: Overcoming Challenges |
| |
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C.15.5 |
Career
Development Series |
| |
|
|
43041 |
Career Development: Developing a Career Strategy |
| |
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|
43042 |
Career Development: Excelling in Your Career |
| |
|
|
43043 |
Career Development: Professional Networking |
| |
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C.16 |
Project
Management -> Project Management Essential Series |
| |
|
|
41551 |
Project Management Essentials: Planning a Project |
| |
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|
41552 |
Project Management Essentials: Project Scheduling and Budgeting |
| |
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|
41553 |
Project Management Essentials: Controlling and Closing a Project |
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C.17 |
Project
Management -> Project Leadership Series |
| |
|
|
41521 |
Project Leadership: Leading the Project Team |
| |
|
|
41522 |
Project Leadership: Communicating Within a Project Team |
| |
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|
41523 |
Project Leadership: Overcoming Obstacles |
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C.18 |
Sales
and Marketing -> Principles of Marketing Series |
| |
|
|
42401 |
Principles of Marketing: Fundamentals of Marketing |
| |
|
|
42402 |
Principles of Marketing: Product Strategy |
| |
|
|
42403 |
Principles of Marketing: Distribution Strategy |
| |
|
|
42404 |
Principles of Marketing: Promotion Strategy |
| |
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42405 |
Principles of Marketing: Pricing Strategy |
| |
|
|
42406 |
Principles of Marketing: Writing a Marketing Plan |
| |
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| |
C.19 |
Sales
and Marketing -> Sales Skills Series |
| |
|
|
44501 |
Sales Skills: The Fundamentals |
| |
|
|
44502 |
Sales Skills: Prospecting and Addressing Needs |
| |
|
|
44503 |
Sales Skills: Overcoming Obstacles |
| |
|
|
44504 |
Sales Skills: Gaining Customer Commitment |
| |
|
|
44505 |
Sales Skills: Developing a Winning Strategy |
| |
|
|
44506 |
Sales Skills: Effectively Closing a Sale |
| |
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C.20 |
Strategic
Planning -> Managing Business Risk Series |
| |
|
|
42521 |
Managing Business Risk: Developing a Risk Management Plan |
| |
|
|
42522 |
Managing Business Risk: Risk Assessment and Control |
| |
|
|
42523 |
Managing Business Risk: Financing and Contingency Planning |
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C.21 |
Team
Building -> Team Leadership Series |
| |
|
|
42201 |
Team Leadership: Developing A High-Performance Team |
| |
|
|
42202 |
Team Leadership: Conducting Productive Team Meetings |
| |
|
|
42203 |
Team Leadership: Promoting Your Team's Effectiveness |
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